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| Excerpts
from Testimonials |
|
It pleases me much to accept
the invitation to say a few words to introduce my
friend Mr. John McConnell and his teachings. His book
SAFER THAN A KNOWN WAY will be a classic for generations.
His method of teaching is fascinating, with memorable
experiments.
W.E. Deming |
CSR
LIMITED
Apart from his deeply intimate understanding of the
subject matter, John is able to bring it alive and relate
it most effectively to the practical work situations
of his audience. A unique aspect of John’s abilities
is that he is able to communicate most effectively at
all levels of an organisation.
During the 4 years of John’s involvement with
CSR Wood Panels, the business was transformed in terms
of its operational performance.
Overall, I regard John as being without peer in the
field of Variation and Process Improvement.
John Purdie-Smith
Executive General Manager
Personnel and Quality |
SOLA
OPTICAL AUSTRALIA
John McConnell has worked with SOLA Australia since
1993, and was first introduced to the company through
the Australian CSIRO (Commonwealth Scientific &
Industrial Research Organisation) a public body serving
the community. He was recommended to SOLA due to his
knowledge of Statistics and the relevance of his knowledge
to industrial applications.
This holistic approach at SOLA Australia, facilitated
& supported by John, has enabled the Australian
Operation to increase the quality of the Ophthalmic
lenses manufactured on this site and drive costs down
to world competitive levels. Through this approach the
company has saved millions of dollars, which have gone
straight to the bottom line. I have no hesitation in
recognising the major contribution that John has made
to the SOLA organisation and in recommending that he
is unique in his field, with the ability to bring about
major & lasting improvements to organisations adopting
the Deming philosophy.
Jon Westover
Manufacturing Operations Manager
|
WARNER
LAMBERT COMPANY (USA)
Mr. McConnell has done a number of projects for the
Warner-Lambert Company—all of them focused on
helping us remain competitive in the global marketplace.
Specifically, he has worked with marketing and sales
managers at our world headquarters in New Jersey and
with manufacturing employees in our Lititz, PA, facility.
Partly as a result of Mr. McConnell’s work, our
senior management has decided to reinvest heavily in
our Pennsylvania facility and to focus production for
our major global brands, i.e. Listerine and Lubriderm,
there. His work with statistical process control has
been particularly valuable in that environment. This
has retained jobs in the United States.
Jeff McCollum
Director,
Global Organization Development Warner-Lambert Consumer
Healthcare |
G H MICHELL
& SONS
McConnell is a “standout” in his field.
I have been exposed to many consultants claiming to
have the very latest panacea that which ails you. None
come near to McConnell both in depth of knowledge of
his subject and his ability to translate and teach it.
For many employees, meeting McConnell was a life-changing
experience.
Geoff Ward
Combing Mill Group Leader
|
ELI
LILLY (USA)
We have worked with highly respected organizational
productivity and statistical methods consultants for
more than a decade at Eli Lilly. John brings a unique
approach that creates real change in the people in our
organization; highly desirable changes that were not
created by our other consultants. In the global marketplace,
quality is no longer a competitive advantage, but rather
a prerequisite. Real-time application of systemic statistical
thinking by entire organizations is imperative for Eli
Lilly manufacturing to be competitive. In a career spanning
more than 20 years and 11 assignments within manufacturing,
I have seen no other person able to bring such energy
to the potentially tedious arena of TQM.
Kenneth Thomas
Director, Supply Chain Development |
RIB
LOC
John McConnell has conducted training programs at Rib
Loc for several years. We use his concepts as the basis
of our manufacturing and installation operations, and
seen many successes come from it. The content of the
course can be applied in any part of the business, and
as such, all employees attend.
John’s courses are genuinely fun and informative;
a rare combination in this field of Quality training.
More importantly, I have found John teachings to be
extremely practical, and application of his program
relatively easy; yielding significant results.
John Taylor
Operations Manager
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